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What You'll Learn

Course Duration: 26 minutes
Course Type:  Video Course
Certificate of Completion: Awarded after Course Completion

Learn the basic skills needed to succeed in a customer service job role.
This training will help you place your customer at the front of your business, prevent potential customer pain points, and create an environment that enables customer retention.

  • Intro To Customer Service Training Overview
  • Why Customer Service Can Make Or Break Your Business
  • What Does Good Customer Service Really Mean
  • The 5 Components of Great Customer Service
  • The Mindset Of A Customer Service Expert
  • The Biggest Customer Service Mistakes And How To Avoid Them
  • Streamline Your Customer Service Witn An FAQ
  • Tips For Delivering World Class Customer Service
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