What You'll Learn
Course Duration: 26 minutes
Course Type: Video Course
Certificate of Completion: Awarded after Course Completion
Learn the basic skills needed to succeed in a customer service job role.
This training will help you place your customer at the front of your business, p revent potential customer pain points, and create an environment that enables customer retention.
- Intro To Customer Service Training Overview
- Why Customer Service Can Make Or Break Your Business
- What Does Good Customer Service Really Mean
- The 5 Components of Great Customer Service
- The Mindset Of A Customer Service Expert
- The Biggest Customer Service Mistakes And How To Avoid Them
- Streamline Your Customer Service Witn An FAQ Tips For Delivering World Class Customer Service
Course Content
Introduction
Getting Started
