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What You'll Learn

Course Duration: 26 minutes
Course Type:  Video Course
Certificate of Completion: Awarded after Course Completion

Learn the basic skills needed to succeed in a customer service job role.
This training will help you place your customer at the front of your business, p revent potential customer pain points, and create an environment that enables customer retention.

  • Intro To Customer Service Training Overview
  • Why Customer Service Can Make Or Break Your Business
  • What Does Good Customer Service Really Mean
  • The 5 Components of Great Customer Service
  • The Mindset Of A Customer Service Expert
  • The Biggest Customer Service Mistakes And How To Avoid Them
  • Streamline Your Customer Service Witn An FAQ
  • Tips For Delivering World Class Customer Service